• When and how will I receive my bill?

  When and how will I receive my bill? Your first bill will be generated within 30 to 45 days after your start service date, after that; Bills are generated monthly, usually within 3–5 business days of your meter read. You will receive a notification via email once a bill is available. You can view and download bills anytime from your Public Grid account dashboard. Where can I view my bill? You can view your bill online in your account daSome readers

• How is my bill calculated?

  How is my bill calculated? Your bill is based on: Energy supply charges – the cost of electricity or gas you actually use (measured in kWh or therms) multiplied by your plan’s rate. Delivery charges – set by your local utility, covering maintenance of wires, pipes, and infrastructure. Taxes and fees – state/local regulatory charges. You’ll see a breakdown on every bill showing supply vs delivery.Some readers

• Can I set up autopay?

  Can I set up autopay? Yes. Autopay ensures your bill is paid automatically each month. You can turn autopay on or off anytime in your account under your Profile Payment InformationSome readers

• Will I need to pay a deposit?

  Will I need to pay a deposit? Some customers may be asked for a deposit based on credit or utility requirements. Deposits are held in your account and refunded after 12-36 months of on-time payments. If you close your account sooner, the deposit will be applied to your final bill. Any excess will be refunded.Few readers