> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.onepublicgrid.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Will I need to pay a deposit?

### Will I need to pay a deposit?
* Some customers may be asked for a deposit based on credit or utility requirements.
* Deposits are held in your account and refunded after **12-36 months of on-time payments**.
* If you close your account sooner, the deposit will be applied to your final bill. Any **excess will be refunded.**