> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.onepublicgrid.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How long will it take to process my account?

**How long will it take to process my account?**

If your service start date is within 30 days, we’ll process your account within the next business days. Once your setup is successful, you’ll receive a confirmation email. If your start date is more than 30 days away, your account will be placed on hold until you’re within that 30-day window, since most utilities don’t allow service requests further in advance.